Scaled Agile Framework (SAFe) Release Train Engineer Practice Test

When Scrum Masters/Team Coaches (SM/TCs) disagree, what is a recommended technique for the Release Train Engineer (RTE) to use?

1. Asking powerful questions to invite creativity and new possibilities

2. Performing an empirical assessment of the problem using metrics

3. Being the final decision-maker once all feedback has been heard

4. Bringing new emphasis to Lean-Agile's Respect for People

The correct answer is: Asking powerful questions to invite creativity and new possibilities

The recommended technique of asking powerful questions to invite creativity and new possibilities is particularly effective for a Release Train Engineer (RTE) when Scrum Masters and Team Coaches are in disagreement. This approach encourages collaboration and facilitates open communication among team members. By posing thought-provoking questions, the RTE can help the SM/TCs explore different perspectives and uncover innovative solutions that may not have been initially considered. This technique fosters a constructive dialogue, allowing team members to engage with each other’s ideas and reach a more cohesive understanding. In the context of Agile, where self-organization and team autonomy are highly valued, this method aids in maintaining a respectful and supportive environment. It enables the RTE to guide the conversation without imposing their own views, thus promoting shared ownership of decisions and reinforcing the principle of team collaboration. Utilizing inquiry rather than making unilateral decisions or relying solely on metrics promotes an Agile mindset, essential for continuous improvement and problem-solving within the teams. Through this process, the team can ultimately align on shared objectives, improving both engagement and effectiveness in their work.