Scaled Agile Framework (SAFe) Release Train Engineer Practice Test

How can a Release Train Engineer (RTE) stay informed about employee satisfaction?

1. Conduct an employee Net Promoter Score (NPS) survey

2. Gather employee metrics immediately after the ART launches

3. Address and resolve any problems areas

4. Survey full-time employees

The correct answer is: Conduct an employee Net Promoter Score (NPS) survey

Conducting an employee Net Promoter Score (NPS) survey is an effective way for a Release Train Engineer (RTE) to gauge employee satisfaction. NPS surveys specifically measure how likely employees are to recommend the organization as a place to work, providing a clear metric for employee sentiment. By implementing this type of survey, the RTE can gain valuable insights into the overall morale of the team and identify areas where improvements can be made. This approach not only captures the current state of employee satisfaction but also facilitates ongoing tracking over time. It provides a framework for measuring changes in employee sentiment before and after initiatives are implemented, enabling the RTE to assess the impact of any changes made in the organization. Engaging employees through NPS surveys can foster a culture of feedback and openness, which is crucial for continuous improvement in a Lean-Agile environment. In contrast to other options, gathering employee metrics immediately after the ART launches might provide initial data, but it wouldn’t reflect ongoing employee satisfaction, as it only captures a snapshot in time. Addressing and resolving problem areas is essential for improving satisfaction, but that action alone does not systematically assess employee sentiment. Surveying full-time employees may capture thoughts from a specific segment of the workforce, but an N